“DBS saw the value of Myinfo very early on, and there are a lot of things we can do to tap on Myinfo. In future, it will help to make even more of our services and products seamless.”
Louis Foo, Managing Director, Head of Digital Banking Singapore, Consumer Banking Group at DBS Bank
“Myinfo enables instant access making it compelling to start banking relationships. We aim to onboard 1 in 2 customers digitally without human intervention, and Myinfo is significant in that journey.”
Aditya Gupta, SVP Head of Digital OCBC Bank
“At UOB, we have made the customer experience simpler, safer and speedier by making Myinfo part of our application process. In doing so, our customers can now apply for a home or car loan, and set up and transact with a UOB account, in mere minutes.”
Aaron Chiew, Regional Digital Banking Head, Mobile & Digital, United Overseas Bank Limited
“Myinfo has enabled HSBC to enhance our credit card application process which improves our overall digital engagement, customer acquisition, the productivity level of our operations and risk management.”
Anurag Mathur, Head of Retail Banking and Wealth Management, HSBC Bank (Singapore)
“As the first mobile remittance service provider to use Myinfo for secure account registration, M1 Remit has enabled customers to enjoy a seamless digital remittance experience from sign-up, right through to remitting and making payments”
Joseph Lok, Managing Director, KLIQ
“The standardization of the data collection and open access on Myinfo are game-changing benefits. Our partners understand that the information can be trusted and the business transaction is legally valid.”
Dr Davin Wang, Chief Data Officer, StreetSine Technology Group
“The standardization of the data collection and open access on Myinfo are game-changing benefits. Our partners understand that the information can be trusted and the business transaction is legally valid.”
Owen Sim, Chief Executive Officer, C3 iLINK
“American Express wants to bring greater convenience to our customers through the digitalization of our services. Since simplifying our Card application process with Myinfo, our online application completion rate has almost doubled.”
Jaime Lee, Head of Consumer Cards, American Express Singapore
“Integrating to Myinfo simplifies and streamlines update and verification of customer information online. As such, we are excited to improve customers’ experience and operational efficiency.”
Chen Boon Khing, CTO and Head of Customer Operation, NTUC Income
“With Myinfo, we can be confident of the data and as a result, our new clients will experience a less complex onboarding journey. As a fintech innovator, Saxo found the solution easy to integrate and a great help in bringing new clients onto our platform.”
Adam Reynolds, Chief Executive Officer, Saxo Capital Markets
“Myinfo solved a major pain point for TransferWise Singapore: it made verification instant and convenient for our users. It also helped us reduce our average verification cost in Singapore by over 30%.”
Timothee Ledure, Senior Product Engineer, Asia, Transferwise
“The introduction of Myinfo verification feature further strengthens GrabPay's security. We hope this will encourage more users to go through the KYC process and help build greater trust within the ecosystem.”
Gary Wong, Head of GrabPay Singapore, GrabPay
“Myinfo verification helps to enhance the level of accountability for Carousell. Fraud and scams are an industry-wide challenge, and creating a layer of accountability and trust is one step in addressing the issue.”
Tan Su Lin, Vice President of Operations, Carousell
“One of the prerequisites to conduct SkillsFuture Singapore (SSG) approved courses online is to ensure the authenticity of the trainees. Our trainees find it very helpful to log in to Eduquest Online Academy securely with Singpass since they don’t need to remember the password. Using Myinfo during course registration process also helps the candidates fill in their mandatory personal details with a click of the button.”
Rafiq, Founder & Director, Eduquest International Institute
“Using Myinfo for hospital admissions has reduced form-filling for our patients, allowing a better healthcare experience, and improved the capture rate and accuracy of critical patient information.”
Roland Liew, Head Digital Transformation, IHH Healthcare Singapore
“At SingHealth Polyclinics (SHP), we are constantly innovating to improve patient experience and operational efficiency in our polyclinics. We are heartened to receive many positive patient feedback from this pilot project with GovTech, and we believe that the new registration process will bring more convenience to our patients.”
Loke Chui Yee, Chief Operating Officer, SHP
“We are excited to be working with GovTech on this initiative as our digital platform is very aligned to the Smart Nation agenda of the government. GivePlease is committed to transforming the giving landscape by introducing various digital products, to make donating simple, easy and part of everyday life.”
Adam Lindsay, Managing Director, GivePlease
“Going digital has ensured that CDP customers receive efficient and speedy services delivered in a safe manner despite the pandemic. Digitalisation will continue at a relentless pace because our customers want services that are convenient, available 24/7 and accessible on the move. SGX must therefore continually plan, anticipate, and most importantly, deliver on solutions that meet our customers' needs. The National Digital Identity initiative from GovTech has been a key pillar in making this happen.”
Michael Syn, Head of Equities, SGX
“MSIG is proud to be among the first general insurers to offer Myinfo data retrieval to policyholders transacting online. The successful implementation of both Myinfo and Singpass login have enhanced our customer journey, making it easier and more secure for our customers to transact with us. We want to thank GovTech for partnering us in our digital journey to deliver innovations that are simpler, smarter and faster.”
Craig Ellis, CEO, MSIG Insurance (Singapore) Pte. Ltd
